Today was a good day for hands-on experience! First I was called on to fix a printer at the Middle School. They had just taken out a larger printer to which the PC was configured. It was as simple as going in and resetting the default printer to the smaller one beside the machine. YEA! When I restarted the machine however, there was an error message regarding memory. Nick asked me to swap the RAM sticks to see if it helped the issue. While I had been inside a machine before, this was a first for me. Patient Nick talked me through it via speakerphone and was great. The worst part was the dust. MAN do these machines house a lot of dust bunnies! I reassembled the machine, powered up, and all seemed to be well. Off I go....
Next was another Optiplex 620 issue. The same issue as before. This one took a couple of tries but booted successfully. Next I am off to install a scanner!
The scanner was easy to hook up but the chore was the drivers. Luckily Nick was at the tech house and found the drivers and loaded them to a network drive for me to install. There were some issues with speed so Nick remoted in, killed some processes, and sped things up considerably. In the end, the scanner worked and I was done for the day. I really enjoyed all the hands-on work today.
Untill next time.... ~=)
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